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Job Title: Guest Services Ambassador - Job ID J0526-0326   Date Submitted:   12 May 2026
Company Name: Grey Eagle Resort & Casino               Job Type:   Paid Employment
Job Location: Calgary, Alberta   Number of Vacancies:  
Availability Requirements: Type of Employment: Full-Time
Job Description:

Under the direction of the Lead Guest Services Supervisor, The Guest Services Ambassador (GSA) assists in maintaining excellent public relations and customer service with all guests and employees of the Casino. The GSA maintains Winner’s Edge reward program, runs coat check and assists in various marketing and promotional Casino activities. The GSA is to ensure compliance and confidentiality at all times with: AGLC Terms and Conditions, Safety and security standards of the company, and Company’s policies and procedures The GSA must be aware of and be able to work in a smoking environment. Please note: Must be available for shift work (Days, evenings, nights, weekends and holidays).

Education Required:

• High school diploma or equivalent.
• Applicants with previous marketing, customer service, or in a similar role is preferred.
• Previous experience in using a computer, Microsoft 365 (Office), cash handling and POS system is an asset.


  
Skills Requirements:

• High school diploma or equivalent.
• Possess excellent interpersonal and organizational skills; strong verbal and written communication skills with attend to detail, is required.
• Ability to work and thrive in a team-oriented environment, and be able to function independently also.
• Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, multi-tasking environment.
• Must be able to stand for long periods.


  
Other Requirements:

We thank all applicants, however, only those considered for an interview will be contacted. No phone calls please.
* Priority will be given to Tsuut'ina Nation members.


Skills:

  • Communications

To apply click on the link below:

HTTP://CLIENT.NJOYN.COM/CL4/XWEB/XWEB.ASP?CLID=73641&PAGE=JOBDETAILS&JOBID=J0526-0326&BRID=447013&SBDID=21391

  
Salary Requirement:   How to Apply:   Website
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