Career & Employment Services

The Calgary Alternative Day Options (CADO) program is a community-based day program serving adults with disabilities. The program occurs in inclusive settings which allow natural interaction with a variety of people. Clients can choose to do one or more of the following: self employment, volunteering, recreation & leisure. For each of these options, clients are supported to set goals, develop new skills, and create natural supports within the community.

Job Summary

The Community Support Worker (CSW) is an essential role to the service Calgary Alternative Support Services Inc. (CASS) provides to clients. This role supports clients to build a strong sense of empowerment; the ability to make positive decisions and help establish themselves as a part of their community; and provide development and stability in our client’s daily activities.

This role is responsible for establishing professional boundaries with the client; providing guidance to the client regarding emotional support, daily living skills, and engaging with community resources based on the goals laid out in their Individual Support Plan (ISP).

Key Responsibilities

Client

• Establish respectful and professional boundaries while developing positive working relationships with clients
• Assist clients in the development and monitoring of goals and objectives indicated in their Individual Support Plan (ISP)
• Support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation and leisure activities; and management of health-related matters as directed by the client coordinator
• Establish and maintain a positive professional working relationship with client guardians and other client supports where applicable

• Understand and adhere to CASS Policies & Procedures and program specific expectations as defined in program Operations Manuals
• Responsible for checking email communications at the beginning of every shift
• Complete client and agency specific paperwork in a timely fashion. This includes, but is not limited to, the submission of: Monthly timesheets, Monthly expenses, Client Monthly Summaries, Hazard Reports, Staff Incident & Near Miss Reports, Client Incident Reports

• Actively participate in the CASS Health & Safety program, and adhere to Health and Safety policies in accordance to CASS policy & procedures and Alberta OHS legislation
• Maintain valid certification in all core training/employment requirements, and any additional training as assigned based on client support needs

• Model and demonstrate CASS values in all interactions with clients, staff, and community members
• Demonstrate respect and collaboration with all internal and external stakeholders of the CASS organization
• Demonstrate an ability and willingness to give and receive honest, balanced feedback

• Ability to maintain confidentiality
• Strong verbal and written communications
• Ability to approach situations with positivity
• Ability to adapt communication styles
• Display patience
• Knowledge in supporting adults with developmental disabilities preferred

Other Required Skills

• A current Basic First Aid/Emergency First Aid certification that includes CPR/AED
• A current Police Information Check with a Vulnerable Sectors Search that is satisfactory to CASS. Additionally, all employees have an ongoing duty to disclose any charges or convictions that may occur during their employment with CASS
• A vehicle and valid driver's license are considered assets