The HR Support role provides administrative, clerical, and operational
support to the Human Resources department. This position helps ensure smooth
day-to-day HR operations, efficient processing of employee information, and
timely assistance to supervisors and staff. The HR Support role is essential in
maintaining accurate records, supporting recruitment and onboarding, and
contributing to a positive employee experience.
This role works closely with the HR Business Partner, HR leadership, and
department managers to support organizational goals and ensure compliance with
HR processes and policies.
Key Responsibilities
1. HR Administration & Record Keeping
• Maintain employee files, ensuring accuracy, confidentiality, and compliance
with legislative and organizational requirements.
• Process HR documentation including new hire forms, status changes, discipline
letters, and termination paperwork.
• Assist with maintaining HRIS data, employee lists, and tracking documents.
• Support the upkeep of attendance records, licensing requirements,
certifications, and training documentation.
• Digitizing current and ongoing files
2. Recruitment & Onboarding Support
• Assist with posting job vacancies, screening applicants, and coordinating
interviews.
• Communicate with candidates, ensuring professional and timely follow-up.
• Support the pre-employment process, including gathering required
documentation and conducting reference checks when required.
• Prepare onboarding packages and support new hire Orientation logistics.
• Ensure all new hires meet compliance requirements (e.g., Criminal Record
Checks, AGLC requirements, certifications).
3. Employee Support & Front-Line Service
• Provide timely and courteous assistance to employees regarding general HR
questions and processes.
• Direct employees to appropriate HR contacts for more complex matters (e.g.,
investigations, accommodations, benefits).
• Support HRBP with coordination of employee meetings, documentation, and
follow-up items.
• Maintain a welcoming and professional HR office environment.
4. Benefits & Compliance Support
• Assist employees with benefit inquiries and direct them to appropriate
resources.
• Help track eligibility, enrollment forms, and changes.
• Support compliance requirements related to employment standards, policies,
training deadlines, and licensing renewals.
• Assist with filing, tracking, and follow-up on medical notes, leaves of
absence, and required documentation.
5. WCB & Return-to-Work Administrative Support
• Support HRBP with WCB paperwork, documentation, and follow-ups.
• Track employee medical notes, modified duties, and accommodation plans.
• Assist in scheduling meetings related to return-to-work arrangements.
6. Training, Licensing & Orientation Support
• Track staff training, renewal dates, and outstanding requirements.
• Assist in coordinating employee training sessions and Orientation materials.
• Provide administrative support for AGLC licensing records, renewals, and
compliance tracking.
7. General HR Department Support
• Assist with preparing letters, reports, and presentations.
• Help coordinate HR initiatives, events, and communication materials.
• Other duties as assigned to support the HR team.