Career & Employment Services

The Bingo Outlet Supervisor is responsible for all Bingo operations during a prescribed shift. The work is typified as a full time hands-on supervisory position and includes establishing priorities, ensuring work quality and coordinating the activities of Outlet employees on shift that day. The Outlet Supervisor assists the on-shift FOH Supervisor with the development and implementation of Outlet standards, policies and procedures and when required conduct remedial/ disciplinary discussions in accordance with established policies and related documentation to the FOH Supervisor on duty. They resolve department issues, providing guidance and direction to employees to ensure a positive morale and motivation of all employees is sustained at all times. The Outlet Supervisor is required to take all necessary precautions to protect the safety and health of workers and ensure that safe work practices are developed and adhered to.

• Excellent interpersonal and communication skills are required in order to promote maintain and deliver impeccable service standards at all times.
• Must have customer service experience and well-developed leadership skills.
• Able to work in high stress environments (work load, conflict situations, etc).
• Ability to maintain their composure even when dealing with angry or demanding patrons
• Accurate and clear, concise reporting.
• Must be able to stand for long periods at a time.
• Must be able to work in a variety of shifts.
• Must be aware of and able to work in a smoke environment.
• May require lifting weight of up to approximately 50 lbs.