Are you interested in making a difference in the lives of
marginalized populations?
The field of human services provides meaningful work. What you do has a
purpose, and you know it directly impacts and contributes to an individual’s
well-being while supporting the development of more inclusive communities which
benefit everyone.
Calgary Alternative Support Services (CASS) recognizes that the people we
employ are our single greatest asset. We endeavour to recruit and mentor human
service professionals with talent and commitment for disability advocacy and
community engagement.
We have one (1) permanent part-time position.
Working hours will be on Mondays, Tuesdays, Thursdays and Fridays from
0900-1200 totaling 12 hours per week.
This position will close on January 13, 2025.
Program Summary
The Calgary Alternative Poss-Abilities (CAPA) program supports a
strengths-based, client-directed approach to service. We endeavor to assist
adults by providing support and advocacy with systems navigation and access,
development of community connections, and personal empowerment.
We offer personal empowerment through support and advocacy with systems
navigation and access and community connections as well as case management and
service coordination. The domains of focus include: assessment, finance,
housing, justice, employment, education, parenting, relationships, and health.
Job Summary
The Community Support Worker III (CSW3) is an essential role to the service
Calgary Alternative Support Services Inc. (CASS) provides to clients. This role
supports clients presenting with complex needs to build a strong sense of
empowerment; the ability to make positive decisions and help establish
themselves as a part of their community; and provide development and stability
in our client’s daily activities.
This role is responsible for establishing professional boundaries with the
client; providing guidance to the client regarding emotional support, daily
living skills, and engaging with community resources based on the goals laid
out in their Individual Support Plan (ISP).
The CSW3 also provides quality supports to ensure that program content and
delivery processes conform to a high ethical standard, exemplary standards of
practice, the Mission, Vision, and Mandate of the Agency and the requirements
of funding contracts.
The CSW3 ensures models of support are developed and provided to clients
utilizing best practices and individualized planning while unitizing a harm
reduction approach to promote independence.
Key Responsibilities to:
Client
- Establish respectful and professional boundaries while developing positive
working relationships with clients;
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Assist clients in the progression and monitoring of goals and objectives
indicated in their Individual Support Plan (ISP);
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Support individuals in specifically identified areas to live independently or
increase independence in the community. This may include daily living skills,
community inclusion, recreation & leisure activities, and management of
health-related matters as directed by the client coordinator;
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Ensure client preferences are reached to the fullest extent possible;
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Establish and maintain a positive professional working relationship with client
guardians and other client supports where applicable;
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Support relationships between clients, their support network and other
community members;
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Research community resources that can help support the client’s current desires
and needs.
Agency
Understand and adhere to CASS Policies & Procedures and program specific
expectations as defined in program Operations Manuals;
Responsible for checking email communications at the beginning of every shift;
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Complete client and agency specific paperwork in a timely fashion. This
includes, but is not limited to, the submission of:
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Monthly timesheets
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Monthly expenses
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Client Monthly Summaries
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Hazard Reports
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Staff Incident & Near Miss Reports
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Client Incident Reports
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Actively participate in the CASS Health & Safety program, and adhere to
Health & Safety policies in accordance to CASS policy & procedures and
Alberta OHS legislation;
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Maintain valid certification in all core training/employment requirements, and
any additional training as assigned based on client support needs;
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Work closely with the Coordinator/designate and team; Provide regular updates
regarding any changes/concerns pertaining to the supported clients.
Culture
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Model and demonstrate CASS values in all interactions
with clients, staff and community;
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Demonstrate respect and collaboration with all internal and external
stakeholders;
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Demonstrate an ability and willingness to give and receive honest, balanced
feedback;
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Conduct duties in a fair, ethical, transparent manner with honesty and
integrity in accordance and familiarity with CASS Policies and Procedures, Code
of Ethics for Rehabilitation Professionals and other applicable professional
bodies;
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Embody the core values of CASS.