Career & Employment Services

Under the direction of the Food and Beverage Manager, Shift Supervisor or Dual Shift Supervisor, the Counter Attendant is responsible for adhering to all policies and procedures within the Casino and for making each guests experience an enjoyable and positive one. They must accurately enter food and beverage items into the POS system, serve food and beverage items to guests in a timely manner, ensure the cleanliness of working area is maintained at all times and that all items required at service stations are in place prior to the start of, and end of each shift. They must balance sales receipts at the end of each shift and attend meetings and training programs when required. They are required to take all necessary precautions to ensure the safety and health of guests and that safe work practices are adhered to at all times. This position involves frequent standing and walking as well as periods of concentration and attention to detail during the course of the shift.

• The skill requirements for this position include customer service, teamwork and cooperation, communication, self-development and initiative, valuing diversity, integrity and building trust, achieving quality results, technical/professional knowledge.
• Work to create customer-focused service & solutions
• Working effectively to accomplish organizational goals; taking action that respects the needs and contributions of others, contributing to and supporting consensus.