| Career Services Home Page |
| Job Title: |
Pit Supervisor - Job ID J0525-0576 |
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Date Submitted: |
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16 May 2025 |
| Company Name: |
Grey Eagle Resort & Casino |
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Job Type: |
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Paid Employment |
| Job Location: |
Calgary, Alberta |
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Number of Vacancies: |
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| Availability Requirements: |
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Type of Employment: |
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Full-Time
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| Job Description: |
The Pit Boss will be in charge of several dealers operating several
different games simultaneously. The Pit Boss is expected to be an absolute
expert in the games they oversee, and be able to hand out rulings at a moment’s
notice. They must also ensure first-rate customer service and efficient table
game procedures at assigned tables and to act within and according to internal
guidelines to ensure the compliance of Alberta Gaming & Liquor Commission
(AGLC) terms and conditions.
The Pit Supervisor ensures that all gaming rules and procedures are strictly
adhered to in accordance with the Casino Internal Controls and Guidelines while
complying with Alberta Gaming & Liquor Commission (AGLC) terms and
conditions. The Pit Supervisor promotes the values of the Casino by example at
all times and encourages others to do the same. They ensure first-rate customer
service with quick efficient table game procedures. They act as initial contact
in their designated area when a guest raises a complaint and will inform management
respectively.
Responsibilities
• Maintain a valid AGLC license and pass a criminal record check.
• Supervise assigned areas and gaming activity to ensure protection of casino
assets, integrity of games and compliance with AGLC regulations.
• Thorough knowledge of the AGLC terms and conditions, approved games and game
procedures, and any applicable legislation.
• Ensure professional game activity and respectful customer service by
attending to patrons with optimal care and professionalism.
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| Education Required: |
• Completed education relevant to the service industry .
• Specific education relevant to money transactions and games procedures .
• Computer literacy.
• Dual pit boss / Supervisor position, previous management or supervisory
experience an asset but not required.
• Must have some pitting experience.
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| Skills Requirements: |
• Knowledge of advantage and cheating at play on games being supervised.
• Experience with table games, rules, and procedures.
• Experience in customer service and leadership.
• Excellent negotiating, oral and written communication skills.
Please Note:
• Selected candidates must be willing to work any shifts, day shift or night
shift as well as week-ends and any events.
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| Other Requirements: |
We
thank all applicants, however, only those considered for an interview will be
contacted. No phone calls please.
* Priority will be given to Tsuut'ina Nation members.
Skills:
To apply click on the link below:
HTTP://CLIENT.NJOYN.COM/CL4/XWEB/XWEB.ASP?CLID=73641&PAGE=JOBDETAILS&JOBID=J0525-0576&BRID=412345&SBDID=21391
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| Salary Requirement: |
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How to Apply: |
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Website |
| Contact Name and Title: |
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Contact Email: |
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| Contact Mailing Address: |
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Contact Fax Number: |
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