Career & Employment Services

Under the direction of the Front of the House Shift Supervisor, the Host/Hostess is responsible for greeting and seating guests within the various foodservice outlets in a timely manner. Emphasis must be placed on exceptional customer service as the Host-Hostess in many instances will be the first contact that our customers will have with an employee. All necessary precautions are required to ensure the safety and health of customers and ensure that safe work practices are adhered to at all time. Other responsibilities include assisting the FoH Manager, Supervisor(s), Servers and Cashiers in areas when and where required.

Responsibilities include but not limited to:
•Provide excellent guest service consistent with Company's core service standards and brand attributes.
•Review all daily specials and promotions.
•Be aware of menu items, menu prices and hours of operation.
•Monitor and assign seating in a fair and consistent manner.
•Ensure all items required at the cashier / hostess station are in place prior at the start and end of each shift
•Ensure all AGLC, casino and other provincial or federally mandated laws, policies and procedures are understood and adhered to at all times

•Possess excellent interpersonal and strong verbal and written communication skills to promote and deliver impeccable service and standards at all times.
•Ability to work in a physically demanding area and be familiar with a high-volume, fast-paced, multi-tasking environment.
•Must be available for shift-work and be able to stand for long periods of time.
•Must be aware of and able to work in a smoking environment.
•Exposure to Scents/Perfumes.
•May require lifting weight of up to approximately 50 lbs.